Trust us with your dreams, and you will not be disappointed. Choosing Fidelity Homes will give you the confidence of knowing that you are looked after every step of the way. At Fidelity Homes, it’s personal. Our dream of creating the highest quality home is a task we love, and something we take to heart.

Thanks to an amazing team of people with a shared vision of being the very best, Fidelity Homes has developed a reputable brand best known for quality craftsmanship, timely execution of work and a highly talented field and management staff.

Our company has been built on the guiding principle of “Only the Best” and we believe that this applies across every facet of who we are and what we do. Our design-build process truly reflects this philosophy.

From day one, you will have a designated team member assigned specifically to managing your project, so that from imagination to completion, you always have one primary point of contact to help ensure that no detail is overlooked.

From designing conceptual plans with our award-winning architects, to coordinating your interior design meetings, and navigating the ins and outs along the way, we’ll make sure you are well taken care of.

For your information we’ve included more detail on our typical custom home process and procedure. If you are considering building a custom home, please feel free to explore further!

Step One

Your Vision

First impressions are everything, and we really look forward to meeting you and working with you on creating your vision and turning it into a reality! More importantly we want to make sure you are comfortable with our team, organization and our processes. 

The first step is to contact us and we will ask you questions and gather information about you and your needs. Then a meeting is scheduled at our sales office to meet and discuss your vision for your new home. This meeting, although introductory, will discuss project scope, budget, timelines, and outline our process from architectural design to construction.

We have our own design team to help you turn imagination into reality. We are also happy to work from existing plans, sketches or ideas that you already have. Afterall, we are here for you!

Following this, if you are comfortable moving forward, we will present a design contract and will begin developing home plans that will provide visualization and direction for the project.  It will also allow us to more accurately forecast your pricing so that we can design the house to meet your budget.

Step Two

Conceptual Design

It’s now time to put your ideas on paper! Knowing that no two custom homes are alike, we aim to design and build you a home that reflects not only your vision and taste but additionally aligns with your needs and budget.

Our design process begins with meeting one of our designers to establish a conceptual plan that will provide you with the basic framework of your home. From there, you will continue to work with the design team to narrow down the finer details that make your house specifically yours.

Once we finalize your plans, we’ll prepare a complete set of drawings to meet the needs of the local governing bodies. At this stage, we are also able to prepare a fixed price quotation with allowances that will provide you the flexibility to greater enhance the personality of your home.

At this stage you’ll receive a contract with all the details of your build, timelines and commitments from us. Once signed, we’re ready to start building!

Step Three

Only The Best Construction

This is where the true fun begins. Our passion at Fidelity Homes is, and always will be, the building process! 

From foundation to finish carpentry, we love taking your dreams from paper to property. Our team and our suppliers are extremely well vetted and will produce a product that you’ll be proud to share with your friends and family. We hold ourselves to the highest standards, and this is where we can demonstrate to you the true value of your investment.  

We welcome you to visit the project site during the build. Our skilled trades and craftsmen are all people we know on a personal level and we welcome you to take the time to get to know them as well. 

Fidelity Homes uses industry leading technology to track each project.  We set up an online portal for your project that establishes our schedule, budget, change orders, product selections, job reporting, and organizes communications between us, our trade partners and our suppliers.

Step Four

Moving In

Once complete, we will meet you at the house for your Pre-Delivery Inspection “PDI” which is part of your Tarion New Home Warranty.

We will do a full walk through of your home and review every nook and cranny to ensure that we receive your full approval. From here, we sign off on the project and any remaining items will be noted and set to be completed on a given date.

This is undoubtedly our clients favourite stage, as you’ll finally get to see the collection of your vision before your eyes!

We hope you’re ecstatic with the results! It’s our mission to make sure of it.

Step Five

Client Care – Warranty Service

You’ve made a large investment and you’ve put a lot of trust in us. The great service and hard work continues when you move in. In fact, we take great pride in our after-care program at Fidelity Homes.

If there are problems that arise in the materials or workmanship of your project, let us know. Together we will decide on how to make it right. Our sole mission is to make sure that you are happy.

We are a Tarion-registered New Home Builder and Vendor, and we go beyond the standard requirements. You’ll find that we’re only a phone call away and we’re always happy to answer any questions you have.

What are you waiting for? Contact us today!